After many years of IT and Communications experience, working
for others in Senior Management & Directorship roles,
the Board at Scotia Communications Ltd decided that enough
was enough and formed the company at the beginning of 2003.
We have rapidly established ourselves as a key player in the
provision of Voice and Data Communications services with many
Blue Chip, Oil Majors and Supply Companies throughout the
UK and beyond.
firmly believe that lasting success in business is achieved
by providing customers with the levels of service they expect
and demand. We are all truly amazed that so few organisations
actually deliver on their service promises. Our “Commitment
to Service” programme is very special – specifically
designed to provide exemplary service levels. The programme
is co-ordinated by Marianne Crichton, Business Support Manager,
who is responsible for overseeing our in-house CRM and TQM
A stable, reliable Service Provider with a reputation
for quality customer service and competitive prices, we
really are a one-stop provider for all your communications
Personal Account Manager will monitor and manage your
service, identify opportunities or issues and recommend
ways to improve service and/or reduce costs.
Accredited as Direct Dealer Stockists and Resellers for
Orange, O2, T-Mobile, 3 and Vodafone.
Accredited as a major BT Partner by being awarded the
accolade of becoming one of only 3 Value Added Resellers.
Accredited a main Thus and Demon Partner.
Operate a ‘Multi-Tier 1 Carrier’ LCR Billing
Platform for the provision of minutes and circuits; we
tailor destination rates specifically to your call profile.
Uniworld endorsed us as their Exclusive Scottish Dealer
for Voice and Data services and entrusted us to solely
set-up, develop and manage a network of sub-dealers in
Through our appointed “Dealer” network we
provide a variety of Telecoms Hardware, Maintenance Contracts,
Structured Cabling, Video Conferencing, PA Systems, CCTV,
IT Infrastructure, Web Design and many other communication
services. In short, if you need it, we will do our utmost
to provide it for you.
Selected as the preferred supplier by many Blue Chip,
Oil Majors and Supply Companies, for Voice, Data and Mobile
provision throughout the UK and beyond.
Member of Council for the Scottish Council for Development
& Industry (SCDI).
Communications’ unique brand is built around a commitment
to providing our customers with the best products, support
and services that technology can provide, on top of easily
accessible, flexible, efficient and excellent service. We
have forged specialist partnerships with market leaders BT,
Demon, O2, Orange, T-Mobile, Three, Thus, Uniworld and Vodafone
and many others, to offer you the very best Communication
Solutions available, anywhere in the world. With an unrivalled
reputation for quality and reliability, we ensure the team
supporting you offer unequalled product knowledge, technical
support and commitment to service. We extract the best services
from leading providers and carriers and provide them to you
as a single, highly efficient, cost effective
“Scotia Connect” solution,
to meet all of your communications needs.
offer a comprehensive range of fixed line, mobile, voice and
data services, along with a rarely seen personal commitment
to customer care and service. Please let us know of any other
requirements you have and we will devise a total solution
Elements of the Scotia “Commitment to Service”
office-based Personal Account Manager - one point of contact
for every issue and service
Experienced Field Account Manager
24-hour service, 365 days per year
Pro-active Account Management
Express Problem Resolution
Tailored billing and management reporting
Quarterly reviews of both your landline and cellular contracts
really care that you are happy with our services and you can
be absolutely certain that I take a close personal interest
in the development of your business with Scotia Communications.
Our business has been built on client satisfaction and loyalty
lies at the very heart of our success. We take pride in the
way we have built our trusting, long term relationships. We
have extensive experience of providing communications services
for large companies and organisations worldwide and our clients
are always pleased to provide testimonials.
would be delighted to talk through your current or future
communications requirements and are confident we can demonstrate
how the Scotia Communications “Commitment to Service”
will help achieve real results for your business. Please feel
free to contact me whenever you wish to discuss Scotia Communications’
performance, products or services, as I will be delighted
to hear from you.
Chairman & Managing Director